We will indicate within the registration processes of our products and services and other registration forms what types of personal information are required and those that are requested. You may choose not to submit the requested information, but that may limit or prohibit the services that we are able to provide to you.
THE INFORMATION WE COLLECT
We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.
Data You Provide to Us
The types of personal information that we collect directly from you depend on how you interact with us, which may include:
Contact details, such as your first and last name, email address, postal address, social media handle, and phone number; and/or
Questionnaires/surveys, comments, feedback, testimonials, and other information you provide to us.
Data from Third-Party Sources
We may also obtain contact details and other information about you from our affiliates and from other third parties, including:
Social networks when you grant permission to us to access your data on one or more networks;
Businesses with which we offer co-branded services or engage in joint marketing activities; and/or
Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold.
Data from Automated Technologies, Including Cookies
The Website may automatically collect information about how you and your device interact with the Website, including:
Computer, device and connection information, including but not limited to IP address, browser type and version, the pages of the Website you visit, the time and date of your visit, the time spent on those pages, operating system and other software installed on your device, mobile platform, and unique device identifier and other technical identifiers, error reports and performance data. The information is used for the operation of the Website, to maintain the quality of the Website, and to provide general statistics regarding the use of the Website.
HOW WE USE YOUR INFORMATION
We collect and use your personal information to:
Provide and maintain the Website, including to monitor the usage of the Website;
Manage your account as a user of the Website and our Services. Your personal data can give you access to different functionalities of the Website that are available to you as a registered user;
Deliver the Service(s) you have requested or purchased;
Contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, related to the functionalities, products, or contracted Services;
Provide you with news, special offers, and general information of the products, events, and services available from Illuminate We LLC and its affiliates;
Enhance and improve the Service(s) and our other products, events, and services, and to develop new products, services, and benefits;
Respond to your requests, inquiries, comments, and concerns; and/or
Invite you to participate in questionnaires and surveys, as well as drawings, giveaways, sweepstakes, competitions, and similar promotions.
Detailed Information on the Processing of Your Personal Data:
Email Marketing. We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use email marketing service providers to manage and send emails to you.
Payments. We may provide paid products and/or services within the Website and through other electronic channels of communication. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
SHARING YOUR INFORMATION
We do not sell, rent, or lease our customer lists to third parties.
We may share data with trusted partners to help monitor and analyze the use of the Website, to show advertisements to you to help support and maintain our Website, to contact you, to advertise on third-party websites to you after you visited our Website, or for payment processing.
We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such disclosure is necessary to: (a) meet any applicable law, regulation, legal process or other legal obligation; (b) protect and defend the rights or property of Illuminate We LLC, our owners or our employees; (c) protect the personal safety of our users or the public; (d) prevent or investigate possible wrongdoing in connection with the Website and the Service(s); and/or (e) as part of a corporate transaction, such as a transfer of assets to or an acquisition by or a merger with another company.
SECURITY OF YOUR PERSONAL DATA
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.
LINKS TO OTHER WEBSITES
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under the age of 13 or target the Website to children under 13. If you believe we might have any information from or about a child under 13, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our infrastructure.
YOUR COMMUNICATIONS PREFERENCES
You can customize and manage your communications preferences and other settings by using the "opt-out" mechanisms such as "unsubscribe" or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Website or Service(s) whenever necessary.
If we make any material changes, we will provide notice through email or a prominent notice on the Website by other means.
By email: email@example.com
By visiting this page on our website: https://www.illuminatewe.com/contact-us
Effective as of February 15, 2021