Pink Marble

Privacy Policy

At Illuminate We LLC ("Company," "we," "our," or "us"), we take your privacy and your trust in us very seriously. This Privacy Policy provides you with information about how we collect, use, and disclose your personal information.

 

ABOUT THIS PRIVACY POLICY

 

This Privacy Policy applies when you visit or use our website www.illuminatewe.com (the “Website”) and other services, including events, that refer or link to this privacy policy (each, a "Service"). This Privacy Policy may be supplemented by additional privacy statements, terms, or notices provided to you. By using the Website, you consent to the collection and use of the information described in this Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

 

We will indicate within the registration processes of our products and services and other registration forms what types of personal information are required and those that are requested. You may choose not to submit the requested information, but that may limit or prohibit the services that we are able to provide to you.

THE INFORMATION WE COLLECT

 

We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.

Data You Provide to Us

The types of personal information that we collect directly from you depend on how you interact with us, which may include:

  • Contact details, such as your first and last name, email address, postal address, social media handle, and phone number; and/or

  • Questionnaires/surveys, comments, feedback, testimonials, and other information you provide to us.

Data from Third-Party Sources

We may also obtain contact details and other information about you from our affiliates and from other third parties, including:

  • Social networks when you grant permission to us to access your data on one or more networks;

  • Businesses with which we offer co-branded services or engage in joint marketing activities; and/or

  • Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold.

 

Data from Automated Technologies, Including Cookies

The Website may automatically collect information about how you and your device interact with the Website, including:

  • Computer, device and connection information, including but not limited to IP address, browser type and version, the pages of the Website you visit, the time and date of your visit, the time spent on those pages, operating system and other software installed on your device, mobile platform, and unique device identifier and other technical identifiers, error reports and performance data. The information is used for the operation of the Website, to maintain the quality of the Website, and to provide general statistics regarding the use of the Website.

  • The Website may collect data through the use of cookies and similar tracking technologies to store and track information, and improve and analyze the use of the Website. Cookies are small text files that can be read by a web server in the domain that put the cookie on your hard drive. We may use cookies and other technologies to store your preferences and settings, including recalling your specific information on subsequent visits. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to fully experience all features of the Website.

 

HOW WE USE YOUR INFORMATION

We collect and use your personal information to:

  • Provide and maintain the Website, including to monitor the usage of the Website;

  • Manage your account as a user of the Website and our Services. Your personal data can give you access to different functionalities of the Website that are available to you as a registered user;

  • Deliver the Service(s) you have requested or purchased;

  • Contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, related to the functionalities, products, or contracted Services;

  • Provide you with news, special offers, and general information of the products, events, and services available from Illuminate We LLC and its affiliates;

  • Enhance and improve the Service(s) and our other products, events, and services, and to develop new products, services, and benefits;

  • Respond to your requests, inquiries, comments, and concerns; and/or

  • Invite you to participate in questionnaires and surveys, as well as drawings, giveaways, sweepstakes, competitions, and similar promotions.

Detailed Information on the Processing of Your Personal Data:

  • Email Marketing. We may use your personal data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. We may use email marketing service providers to manage and send emails to you.

  • Payments. We may provide paid products and/or services within the Website and through other electronic channels of communication. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their privacy policies. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information. 

SHARING YOUR INFORMATION

We do not sell, rent, or lease our customer lists to third parties.

We may share data with trusted partners to help monitor and analyze the use of the Website, to show advertisements to you to help support and maintain our Website, to contact you, to advertise on third-party websites to you after you visited our Website, or for payment processing.

We may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such disclosure is necessary to: (a) meet any applicable law, regulation, legal process or other legal obligation; (b) protect and defend the rights or property of Illuminate We LLC, our owners or our employees; (c) protect the personal safety of our users or the public; (d) prevent or investigate possible wrongdoing in connection with the Website and the Service(s); and/or (e) as part of a corporate transaction, such as a transfer of assets to or an acquisition by or a merger with another company.

DATA RETENTION

We retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, to provide the Service(s) and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

SECURITY OF YOUR PERSONAL DATA

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

LINKS TO OTHER WEBSITES

The Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

 

CHILDREN’S POLICY

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under the age of 13 or target the Website to children under 13. If you believe we might have any information from or about a child under 13, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our infrastructure.

 

YOUR COMMUNICATIONS PREFERENCES

You can customize and manage your communications preferences and other settings by using the "opt-out" mechanisms such as "unsubscribe" or other means provided within the communications that you receive, or by contacting us. We reserve the right to notify you of changes or updates to the Website or Service(s) whenever necessary.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this Privacy Policy.

If we make any material changes, we will provide notice through email or a prominent notice on the Website by other means.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.  Use of the Website following any changes to our Privacy Policy will be subject to the updated Privacy Policy.  

CONTACT

If you have any questions, comments, complaints, or requests regarding this Privacy Policy, please contact us:

By email: peggy@illuminatewe.com

By visiting this page on our website: https://www.illuminatewe.com/contact-us

 

Effective as of February 15, 2021

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